Pet Food Delivery
UK courier delivery for frozen raw food, dry pet food and pet supplies, plus local van delivery from our Retford store.
UK courier delivery
£4.99 per parcel
DHL or DPD? Choose whichever suits you at checkout. Delivery is £4.99 for each parcel.
Dispatch & delivery times
- Order before 12 noon: we aim to dispatch the same working day. Frozen-order timings are below.
- Track your parcel: orders use a tracked, next-day service. Next-day arrival is not guaranteed, as courier delays can occur.
Frozen raw pet food delivery
- Minimum frozen weight: 8kg. This helps keep your food frozen in transit.
- Thursday cut-off: 12 noon. Raw or frozen orders placed after this leave on Monday, avoiding weekend transit.
Received a dispatch email early? Your packed order may still be in our cold store awaiting collection.
Highlands & Islands
Additional delivery charges apply. Allow two or more working days for delivery.
Receiving your parcel
We use a Leave Safe service. Follow your tracking updates and arrange for someone to receive your order or nominate a suitable safe place.
Collect your parcel promptly and put frozen products in the freezer on arrival. Contact us if your parcel is missing or there is a delivery problem.
Local delivery from Retford
Our van delivers Monday to Thursday, depending on your postcode. Choose an available date at checkout.
| Order value | Delivery |
|---|---|
| Under £15 | Not available |
| £15–£39.99 | £3 |
| £40 or more | Free |
- Ordering frozen food? There is no 8kg minimum for local delivery.
- Delivery updates: expect a text with your time window and another when your order arrives.
Delivery days & postcodes
- Monday
- DN22, NG22, DN21, DN10, DN4, DN12
- Tuesday
- DN22, NG22, LN1, LN2, LN5, LN6, NG23, DN1, DN2, DN4, NG24
- Wednesday
- S80, S81, DN11, S25, S66, S65, S60, S61, S44, S43, S21, S26, NG25, NG21, NG20, DN22, NG22
- Thursday
- DN22, NG22, DN10, DN4, DN12, LN3, LN1, LN2, LN5, LN6, NG23
Availability for your address is confirmed at checkout.