Cats are cleaver and inquisitive animals. Trixie’s 5-in-1 activity centre was specifically developed for cats and features a base with five different modules, each with a new exercise designed to stimulate your cat’s sense of smell, taste, touch, sight and sound. The globe module resembles a fish bowl and requires your cat to fish the treat out with her paw. Cats aren’t able to see close moving objects in as much detail as humans therefore they’ll need to use their sense of smell and hearing to locate the treat. The peg module allows the pet to make out the treat visually from a distance. and map out a strategy to get it with help of its paws or even claws.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods cannot be returned. We also do not accept products that are sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: - Gift cards - Downloadable software - Some health care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery
Refunds Once your return is received and inspected, we notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.
Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Shipping To return your product, you should mail your product to: Bradlands Pet Supplies Limited, Unit 12 London Road Business Park, Nottinghamshire, DN22 6HG, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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Unit 12 London Road Business Park
If you have any problem with the products you have purchased, get in touch!