The Exo Terra Glass Terrarium is the ideal reptile or amphibian housing designed by European herpetologists. The front opening doors allow easy access for maintenance and feeding. A specially designed lock will prevent escape and the doors can be opened separately. The full screen top ventilation allows UVB and infrared penetration, and is completely removable for easy access while decorating or cleaning. In the back of the screen cover are 5 closable wire or tube inlets on both sides to install Heat Wave Rocks, Waterfalls, sensors, etc. inside the terrarium. The bottom plate of the terrarium is raised to mount a substrate heater to heat a part of the extended ground surface. The extra high fixed front window is ideal for thick layers of substrates (burrowing reptiles), aquatic parts (paludarium) or to mount an Exo Terra reptile den. The natural background is in the same colour like all other Exo Terra decoration items (Water Dishes, Waterfalls, Heat Wave Rocks, etc.) and provides an extra climbing dimension.
Payment & Security
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Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods cannot be returned. We also do not accept products that are sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: - Gift cards - Downloadable software - Some health care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery
Refunds Once your return is received and inspected, we notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.
Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Shipping To return your product, you should mail your product to: Bradlands Pet Supplies Limited, Unit 12 London Road Business Park, Nottinghamshire, DN22 6HG, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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Unit 12 London Road Business Park
If you have any problem with the products you have purchased, get in touch!